Frequently Asked Questions
We hope to answer a few of your questions here with our list of FAQ. 1KU values your questions and concerns and take all matters seriously and professionally. If what you are looking for is not here, please feel free to submit a form and leave a detailed message on the issue.
Can I get a refund?
All 1KU events and merch are non-refundable unless stated otherwise by a member of the 1KU team.
Do I need a ID to attend?
All 1KU events are +18 no exceptions! Please have your state or college ID with you. Some events are +21 those events will be listed as such.
Will there be security?
Yes, we take the safety of our customers very seriously. We provide trained and professional armed security guards to ensure a safe and secure environment at all of our events. Our security team is dedicated to maintaining the highest level of safety for all guests.
In addition, we enforce a strict no-weapon policy. All guests are professionally searched upon entry to ensure a safe experience for everyone.